PRIVACY POLICY

This information has been drawn up to make known the principles of confidentiality that govern the use by Solidarci Soc. Coop. Sociale of data provided by customers, including data collected through this website. This page describes the methods of management of the site in relation to the processing of personal data of users who consult it. This information is also provided pursuant to the GDPR - EU Regulation 2016/679 (Code regarding the protection of personal data) to those who interact with the Web services accessible electronically from the address: https://smarty.novacore.it . The information is provided only for this website and not for other websites that may be consulted by the user through links on this site. By using or consulting this site, visitors and users explicitly approve this privacy information and consent to the processing of their personal data in relation to the methods and purposes described below, including any disclosure to third parties if necessary for the provision of a service.

1. DATA CONTROLLER

The company Solidarci Soc. Coop. Sociale with registered office in Viale dei Bersaglieri n. 32B 81100 Caserta (CE) in the person of its legal representative pro-tempore is the owner of the processing of the above data, which is carried out at the company headquarters for the purposes set out in this privacy policy.

2. LEGAL BASIS FOR THE PROCESSING

Solidarci Soc. Coop. Sociale processes personal data to the extent strictly necessary to fulfill any contractual obligations, in particular: - Based on the consent of users that arises from visiting and consulting the site and in any case to the extent strictly necessary to fulfill any contractual obligations. - For the provision of a service or the response to a request that does not require consent pursuant to the Applicable Regulations. For security purposes, the automatically recorded data may also include personal data such as the IP address, which could be used, in accordance with the laws in force on the matter, in order to block attempts to damage the site itself or to cause damage to other users or, in any case, harmful or criminal activities. Such data are never used to identify or profile the user, but only for the purposes of protecting the site and its users. The data used for security purposes (blocking attempts to damage the site) are stored for 7 days.

3. PERSONAL DATA COLLECTED

In the context of this Privacy Policy, personal data means any information that could allow your identification. In particular, through browsing the site, the following may be collected:

Browsing data: the computer systems and software procedures used to operate this site acquire, in the normal exercise of their routines, some personal data that are then transmitted in the use of Internet communication protocols. This is information that by its nature could, through associations and processing with data held by third parties, allow users and visitors to be identified (e.g. IP address, domain names of computers used by users/visitors who connect to the site, etc.); such data is collected automatically and exclusively for the purpose of allowing navigation on the site and, in an absolutely anonymous form, may also be used for statistical purposes.
Data provided voluntarily and directly by users such as, for example, name, surname and contact details. Any request for information or service by the user/visitor will result in the acquisition by Solidarci Soc. Coop. Sociale of the sender's address and/or any other personal data that will be processed exclusively to respond to the request, or to provide the related service. The personal data provided by users/visitors will be processed only in order to respond to requests from users/interested parties, and for this reason consent to their processing is not necessary. The user can revoke the consent given for the sending of marketing communications at any time. The user can also revoke the consent given for participation in surveys

4. PURPOSE OF THE PROCESSING

Data processing:

is aimed at the completion by the Owner of the activities carried out for purposes strictly connected and/or necessary to the satisfaction of the requests formulated, from time to time, by the user through the website and/or by e-mail
occurs for purposes related to the execution of a requested service/performance: request for information material, newsletter subscription, etc.
it is aimed at direct marketing in case of consent from the user
is aimed at requesting participation in surveys for which specific consent is required

The data collected may also be used by the company to pursue the following purposes:

customer relationship management
carrying out the company's own economic activity
other purposes related to the activity carried out by the company and connected to it (for example, improving the products and services offered, even if not strictly related to the services requested by the interested party; market research on customer satisfaction, etc.)

For security purposes, the automatically recorded data may also include personal data such as the IP address, which could be used, in accordance with the laws in force on the matter, in order to block attempts to damage the site itself or to cause damage to other users or, in any case, harmful or criminal activities. Such data are never used for the identification or profiling of the user, but only for the purposes of protecting the site and its users. The data used for security purposes (blocking attempts to damage the site) are stored for 7 days.

5. NATURE OF DATA PROVISION

The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this site, or the completion of the form, entails the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message by the customer.

6. DATA PROVIDED VOLUNTARILY BY THE USER

Personal data are processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access to the database.

7. TREATMENT METHODS

The processing of data for the purposes set out takes place using both automated methods, on electronic or magnetic media, and non-automated methods, on paper media, in compliance with the confidentiality and security rules established by law, regulations and internal provisions.

8. RECIPIENTS OF THE COMMUNICATION

The processing operations connected to the web services of this site are handled only by internal personnel of the owner company, specifically identified as persons authorised to process data, and, occasionally, by persons who deal with maintenance/management operations of this website, identified as external Data Processors. The personal data provided by users who send requests for information material or who sign up for newsletters are used for the sole purpose of performing the service or performance requested. If it is necessary to collect data that allow the personal identification of the user in order to provide the latter with a specific service, the user is asked to voluntarily provide the necessary data, which will be processed exclusively for the purposes of providing the service.

9. DIRECT MARKETING

As specified above, we would like to provide you with information about new products, promotions, special offers and other information that we think may be of interest to you. If you have expressly authorized us to do so by ticking the appropriate flag, we may send you such information by post and telephone, unless you have specified otherwise during registration. If, at any time, you wish for your data not to be used for direct marketing purposes, you can let us know by contacting our customer service via email at the following address https://smarty.novacore.it and we will no longer send you any commercial communications. If you have intended to deny consent to the processing of your data, you will never receive any commercial communications and the data you provide will be used exclusively to respond to your request.

10. TYPE OF DATA

10.1 - Navigation Data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of internet communication protocols. This information is not collected to be associated with identified interested parties, but by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes IP addresses or domain names of computers used by users who connect to the site, URI (Uniform Resource Identifier) addresses of requested resources, the date and time of the request, the method used to submit the request, the size of the response file, the numerical code indicating the status of the response given by the server and other parameters relating to the operating system and the user's computer environment. This data is used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning, and is deleted immediately after processing. The data could be used exclusively by the Judicial Authority to ascertain responsibility in the event of hypothetical computer crimes against the site.

10.2 - Data provided voluntarily by the user

The user is free to provide personal data reported in the request forms or indicated in specific sections of the website to request the sending of informative material or other communications. Failure to provide such data does not imply the impossibility of obtaining what is requested, even anonymously.

11. RIGHTS OF THE INTERESTED PARTY

The user always has the right, at any time, to obtain confirmation of the existence or otherwise of data referring to his person and to know its content and origin, verify its accuracy or request its integration or updating, or rectification (GDPR - EU Regulation 2016/679). Pursuant to the same article, you have the right to request the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, their processing. This privacy policy may be modified periodically and the use of the information collected is subject to the privacy policy in effect at the time of use. This document, published at https://smarty.novacore.it , constitutes the Privacy Policy of this website and will be subject to updates published from time to time and bearing the update date.